Startup Advice Featured Feature parity is not what’s holding back your SaaS business The fundamental trap that so many folks fall into with feature parity is pursuing it at all costs as a principle, not as a practical response to user feedback and demand.
Startup Advice Go from a boring digital adoption strategy to a user assistance platform that delights customers A thoughtful DAP/UAP strategy puts users at the forefront; it's an investment in understanding and responding to user needs, behaviors, and feedback.
Product Management Why choosing the best digital adoption platform for your product is a make-or-break decision (and how to pick) Choose the best DAP newsletter here Choose the best DAP newsletter here Dropping users in your product with no explanation is like owning a restaurant and expecting guests to walk into the kitchen to order: You'd never see the results you'd see if you gave customers
Product Management Use these two weird tricks to unlock higher-quality user experience analytics data (and annoy users less) Unlock enhanced user experience analytics with finely targeted in-app messages and proactive engagement and learn about qualitative vs quantitative metrics.
Product Management Featured Creating delightful user onboarding experiences with pop-ups and nudges A delightful newsletter experience See how Command AI can 10x your onboarding Get a working demo and improve your UX today After building a new feature or product, building out onboarding can feel like doing the dishes after a feast: You did the fun stuff—now it's time