Product Management

A collection of 80 posts

Product Management

Will AI kill MS Office? 3 AI startups disrupting creative work

Startups are always disrupting categories — forcing incumbents to adopt or completely replacing them. But there's one category that many have come for — but nobody succeeded at: Office tools. Content creation tools always seemed unassailable, dominated by big-tech giants like Google Workspace, Microsoft Office and Adobe. These companies set

Startup Advice

Never "hop on a quick call" again: these 5 startups are fixing sales.

Bringing a product to market in 2024 is brutal: You’re reaching out to busy prospects who get 37 messages each day just like yours - aka they probably won’t read your message. And even if they did and were interested in your product, getting the budget approved would

Startup Advice

Throw away your DSLR: Product strategy lessons from 5 top video startups

One of the most timeless strategies to build a fast-growing startup is to take something that used to be hard... and make it easy. Getting corporate credit cards was hard... then Brex ($12.3B) and Ramp ($7.5B) made it easy. Design used to be hard, then Canva ($26B) made

Product Management

Never "hop on a quick call" again: these 5 startups are fixing sales.

Bringing a product to market in 2024 is brutal: You’re reaching out to busy prospects who get 37 messages each day just like yours - aka, they probably won’t read your message. And even if they did and were interested in your product, getting the budget approved would

Startup Advice

3 shockingly non-boring B2B SaaS brands (and the startups behind them)

Most B2B Saas brands are boring. some mostly-white website, a bit of copy about boosting efficiency by automating and streamlining processes. Yawn. And sure, that works for incumbents with giant market caps. But startups have never won by copying the incumbents. That's true for product and it'

Product Management

The ugly, incomplete, buggy MVPs of top tech companies

“An MVP isn’t a product, it's a process. An MVP is a process that you repeat over and over again: Identify your riskiest assumption, find the smallest possible experiment to test that assumption, and use the results of the experiment to course correct” - Jim Brikman A

Startup Advice

Claire Vo: The CPO who automates herself with AI

“I couldn’t have done this before LLMs. It’s all literally thousands of times faster now.” That’s what Claire Vo told Every’s Dan Shipper about ChatPRD, the six-figure side project she builds next to running LaunchDarkly’s product and engineering orgs.  If I taught a course about

Product Management

3 pivots that transformed failures into successes

Pivots in startups are a tricky business for good reason. They feel overwhelming, expensive & heartbreaking.  It's sunk-cost fallacy at its best -- you've spent countless hours and days building out something with such tenacity & now you're faced with the prospect of letting

Product Management

Will OpenAI's $5b burn wipe out startups? (no, and here's why)

Birds fly. Cows eat grass. Startups lose money. While most startups burn a few hundred thousand to a few million a year, OpenAI is reportedly hurtling towards bankruptcy because they’re burning $5 billion a year (of their total of ~$14b in investment).  Your hands might be a bit sweaty

Startup Advice

The $500m GTM platform: How Clay is reviving outbound sales

“Outbound sales is dead!” “Cold emailing is dead!” “Cold calling is dead!” says every sales LinkedInfluencer and first-time tech founder (seriously, I’m not kidding).  The truth is - bad outbound is dead. The constant barrage of irrelevant emails, annoying LinkedIn messages and spam calls stops many key decision-makers from

Startup Advice

How software built Nvidia's $2.97T hardware empire

Ask someone what makes Nvidia worth almost $3 trillion, they’ll tell you it’s because they manufacture GPUs for use in AI, aka hardware. But if it was about making chips, why do fellow chipmakers stocks look like this: While Nvidia’s looks like this:  Over the past 5

Startup Advice

$10m ARR in 2.5 years - How Beehiiv wins with an email tool in 2024

“We’re going for billions here. Fifty mil is not what we’re looking at.” With a $50 million offer on the table 18 months after starting the company, most founders would start calling the Lamborghini dealership. Not Beehiiv’s Tyler Denk.

Product Management

Nonresponse bias examples (and how to crush it with better surveys)

Concise and targeted surveys mixed with higher user intent knowledge can help you reduce nonresponse bias and drive better survey results.

Product Management

Humane's AI pin is a victim of its own hype (Product mistakes were made)

More lessons from the barely reviewable 👇 More lessons from the barely reviewable 👇 "This is the new worst product I've ever reviewed" is how Marques Brownlee describes the Humane Ai Pin. Brownlee is a fair reviewer who almost never goes to these extremes. Humane's hyped

Product Management

What is product engagement score and does it matter for SaaS?

Product engagement isn’t a one-size-fits-all concept. So using a single metric like product engagement store may not get to the heart of it.

Product Management

How to turn a bad product onboarding checklist into a winner

We’ve experienced bad product onboarding checklists. This time, we can create one for better user activation. Create checklists that are enjoyable and personal.

Product Management

Is optional product pricing really the best SaaS strategy?

Optional product pricing gives you scalability, flexibility, and opportunities for revenue growth. Is it all it’s cracked up to be?

Product Management

Crafting the perfect product spotlight is a precision play

Don’t get caught up in a feature dump when you’re crafting your product spotlight. Instead, employ specificity and focus on impact.

Product Management

Can Devin AI replace product managers?

Devin writes our newsletter 👇 Devin writes our newsletter 👇 In the fall of last year, I wrote about whether AI could replace product managers. I tried to use ChatGPT for product management tasks. As part of my conclusion, I wrote: Perhaps this means the age of AI will equip each product

Growth

7 Reasons to Celebrate Customer Churn in Your Product-Led Growth Strategy

Your customer churn rate isn’t something to be afraid of. Instead, it’s a critical metric that will help your business succeed. And sometimes, it’s even a good thing.

Product Management

Elevating product service management to drive business growth

Discover how Product Service Management (PSM) transforms SaaS businesses by enhancing customer experience, fostering collaboration, and driving PLG success.

Product Management

Turn new users into product evangelists with innovative onboarding tools

Innovative onboarding tools don’t have to be boring and frustrating. They can increase product adoption and turn new users into brand advocates. Learn how.

Product Management

Arc: Lessons from a product that shouldn’t work

Follow our arc(h) 👇 Follow our arc(h) 👇 My friend chuckled when I showed him Arc. He’s a machine learning engineer, a technical purist who only finds products impressive if they’re breaking new technical ground. Looking at Arc, he scowled, “A new web browser, huh? Because that’s

Startup Advice

What is survey fatigue and how to avoid it

Discover key tactics to avoid survey fatigue in SaaS, ensuring higher response rates and quality feedback from your in-app surveys.

Product Management

What is a rage click?

Learn what rage clicks are, why they happen, and how to effectively address them to improve your app's user experience.