Product Management

A collection of 80 posts

Startup Advice

Why should you create a negative persona?

A step-by-step guide on creating negative personas. An essential strategy for focusing on your ideal customers and optimizing resources.

Product Management

Time to Value (TTV) is impossible to measure, but you should still try

Discover the critical role of Time to Value (TTV) in driving SaaS success, reducing churn, and improving product adoption, despite its measurement challenges.

Product Management

6 examples of PLG that went wrong (avoid their mistakes)

Discover the realities of Product-Led Growth (PLG): uncover why it's a challenging strategy, not suitable for all, through tales of success and failure in the complex world of PLG.

Product Management

How (not) to convert PLG Users: Guide for product-led SaaS

Improve *our* conversion rate 👇 Improve *our* conversion rate 👇 In theory, product-led growth attracts customers without a sales team. Like a well-oiled machine, it entices free users with a free trial and then seduces them into a paid plan. In practice, product-led growth often attracts tire kickers without intent to buy.

Product Management

How to make a great first-time user experience for SaaS

Experience the first-time UX of our newsletter You don't get a second chance for a first impression. And if you had to choose between showing up with mustard stains on your sweatpants, or a fresh, tailored suit, you'd choose the latte. When you design your user&

Product Management

A user activation plan that grows your business

Activate yourself (as a subscriber) I remember Microsoft's "iPod killer", the Zune. I remember because I unfortunately owned it. I was the only one at school who had one, so the player ended up in a dresser drawer. Five years later, Microsoft shut down the product

Product Management

Customer effort score — a surprisingly non-useless metric for measuring user friction

Customer effort score is a helpful metric to assess how easy or difficult a task within your software is. But teams often fall short on how they leverage this data to improve user experiences. Learn how to design the perfect customer effort score survey.

Startup Advice

How to run painted door tests that don't piss off your users

This isn't a painted door test Try building a painted door with Command AI for free Get a working demo and improve your UX today You've probably launched features you thought might catapult your career forward. After feverish work towards launch day, it's finally

Product Management

User adoption: features and flows people actually want

By creating a self-learning, personalized user adoption experience, businesses can provide an enjoyable journey that helps customers learn to use your platform to the fullest.

Product Management

Why your product bled growth: The death of 'forever free'?

More ZIRP-spotting in SaaS 👇 More ZIRP-spotting in SaaS 👇 When money stops falling out of Patagonia vest pockets, you need to make your own. Over the past year or so, I've read far more "contact sales" buttons on SaaS websites than "start for free". That&

Product Management

UX writing best practices for product teams (incl. examples)

More writing about UX writing 👇 More writing about UX writing This has probably happened to you: You're doing something in an app, click a button, wait for the action it triggers to get done and... it does something you didn't expect and didn't want

Product Management

Why choosing the best digital adoption platform for your product is a make-or-break decision (and how to pick)

Choose the best DAP newsletter here Choose the best DAP newsletter here Dropping users in your product with no explanation is like owning a restaurant and expecting guests to walk into the kitchen to order: You'd never see the results you'd see if you gave customers

Artificial Intelligence

We asked 20+ product managers how they use AI. Here’s what we learned.

What AI-adept PMs read 👇 What AI-adept PMs read 👇 If you’re a product manager, you’ve seen your fair share of AI tools aimed at PMs: Use AI to create PRDs, use AI to write tickets, use AI to replace yourself! But there’s a ton of hype in AI:

Product Management

The 80 year-old framework that helps you build cutting-edge AI products

You’ve heard enough podcasts where the guest exhorts companies to not be left behind by AI. Perhaps expedited by a directive from leadership, you’ve decided to build with AI. Maybe you’re launching a new feature, maybe a brand-new product. But building product in the age of AI

Artificial Intelligence

AI UX Research: Do we still need users?

Conventional user research is hard. Does it need to be? AI tools and synthetic users make it fast and simple. Find out about AI UX research on the CommandBar blog!

Artificial Intelligence

Does what you name your chatbot make a difference? Should you name it at all?

Uncover the implications of naming AI chatbots, the influence of anthropomorphism, and more.

Product Management

Use these two weird tricks to unlock higher-quality user experience analytics data (and annoy users less)

Unlock enhanced user experience analytics with finely targeted in-app messages and proactive engagement and learn about qualitative vs quantitative metrics.

Artificial Intelligence Featured

I tried to replace our product manager with ChatGPT

For tactical AI practitioners For tactical AI practitioners “I have a strange feeling that product management is a fake profession” opens a popular of r/productmanagement post. A Blind user answers, “Waste of money, might as well hire another dev in your place” to a question of how engineers feel

Product Management Featured

Creating delightful user onboarding experiences with pop-ups and nudges

A delightful newsletter experience See how Command AI can 10x your onboarding Get a working demo and improve your UX today After building a new feature or product, building out onboarding can feel like doing the dishes after a feast: You did the fun stuff—now it's time

Artificial Intelligence

You just rolled out AI chat - Should you delete your help center?

Explore the evolution of app help centers from 1980s FAQs to today's AI-driven solutions. Delve into how help methodologies have adapted over time.

Product Management

Unlock loyalty: Strategies for lasting engagement

Learn how to retain users with personalized experiences and tech-driven insights. The guide illuminates the path to growth and long-term loyalty.

Artificial Intelligence

How to differentiate a thin GPT wrapper from a THICK GPT wrapper

Understand 'GPT wrappers' vs. unique AI products. Learn key differentiation strategies and how brands like Notion gain an edge.

Product Management

Unlocking growth: 11 top tools for customer success

Discover the top customer success tools that streamline engagement, reduce churn, and propel business growth. Dive in to unlock transformative strategies.

Product Management

Best-in-class release notes template (with examples)

Discover how a release notes template can transform your product communication, engaging users and building trust.

Product Management

Unveiling the top PLG companies: A comprehensive guide for SaaS leaders in product-led growth

Explore the mastery of PLG with CommandBar. Streamline workflow, enhance collaboration, and embrace innovation with immediate value.