Startup Advice

A collection of 51 posts

Company News

Are we crazy? Making software work without making it annoying

For more of our hot takes 👇 For more of our hot takes 👇 Imagine you time-travelled to 1850 and met your great-great-great-great-great grandfather. After some introductory drinks at the saloon, he shows you his office at the local railroad, where he’s the bookkeeper. While you’re trying to decipher his

Startup Advice

CommandBar's seed deck, what we got right and wrong, 3 years later

Last week I did a Reddit AMA on the r/ycombinator subreddit and answered questions about a recent article we wrote about our YC application from the S20 batch.

Startup Advice

Grading CommandBar’s YC application

More self-praise and self-loathing 👇 More self-praise and self-loathing 👇 We went through YC in the S20 batch with CommandBar. At the time, we were working on a different startup called codePost. We were excited about both ideas and saw YC as the way to break the tie. "If we get

Startup Advice

Why should you create a negative persona?

A step-by-step guide on creating negative personas. An essential strategy for focusing on your ideal customers and optimizing resources.

Startup Advice

How to reposition your company while flying the plane

We recently shared how in just one year we’ve gone from not being on the G2 grid for our category (“Digital Adoption”), to being a leader (🥹). I know this sounds like bragging, and in part, it is. You’re on the CommandBLOGUE, what did you expect?

Startup Advice

Maximizing Growth: Mastering White Space Analysis for SaaS Success

Our newsletter has lots of whitespace 👇 Our newsletter has lots of whitespace 👇 The software market is crowded. There are businesses in the tiniest of niches—and yet new successful startups emerge every day. Whether you're launching a new company or building a new product at an existing one,

Product Management

6 examples of PLG that went wrong (avoid their mistakes)

Discover the realities of Product-Led Growth (PLG): uncover why it's a challenging strategy, not suitable for all, through tales of success and failure in the complex world of PLG.

Product Management

Customer effort score — a surprisingly non-useless metric for measuring user friction

Customer effort score is a helpful metric to assess how easy or difficult a task within your software is. But teams often fall short on how they leverage this data to improve user experiences. Learn how to design the perfect customer effort score survey.

Startup Advice

Improve your SaaS magic number without changing your growth spend with these user assistance tactics

The SaaS magic number is an actually interesting ratio which gauges the efficiency and health of your sales and marketing engine.

Startup Advice

How to run painted door tests that don't piss off your users

This isn't a painted door test This isn't a painted door test You've probably launched features you thought might catapult your career forward. After feverish work towards launch day, it's finally there: Emails go out, social posts go live, Slack channels are

Startup Advice

Here’s all the software we use at our Series A startup

Many first-time founders struggle with figuring out what tools to use to build their products and manage company operations.

Startup Advice Featured

Hiring won't solve your startup's woes. Here's our algorithm for it.

For more startup tactics For more startup tactics Too many startups fall into the trap of hiring too many people too soon. Some do it to show growth after fundraising, others do it because they think more people will get them closer to product market fit (PMF). In almost all

Startup Advice Featured

Everyone is hating on product managers. These YC companies didn't hire one.

To learn if we ever hire a PM 👇 To learn if we ever hire a PM 👇 With the job market for PMs (and beyond) going through turbulence and layoffs at every corner, it begs the question: Are PMs in tech startups expendable?  As a former PM, I must give you

Startup Advice Featured

Feature parity is not what’s holding back your SaaS business

The fundamental trap that so many folks fall into with feature parity is pursuing it at all costs as a principle, not as a practical response to user feedback and demand.

Startup Advice

Go from a boring digital adoption strategy to a user assistance platform that delights customers

A thoughtful DAP/UAP strategy puts users at the forefront; it's an investment in understanding and responding to user needs, behaviors, and feedback.

Startup Advice

Hackathon marketing: One of the last undersaturated channels in B2B SaaS

Learn exactly how CommandBar leverages hackathons to drive PLG and brand awareness.

Artificial Intelligence

Will AI completely replace app help centers?

Will GPT make help center websites obsolete? Or do we need both for awesome customer support world? Discover on CommandBar's blog

Product Management

Product operations vs Product management: How the two fit together

Explore the roles of Product Managers and Product Operations Managers, their collaboration for effective product delivery, and provides hiring guidance.

Product Management

10 best-in-class PLG onboarding flows (incl. examples)

Dive into the world of Product-Led Growth with our top 10 onboarding flows, and discover actionable strategies to boost your user retention.

Company News

How we achieved zero churn in a quarter

Learn exactly what tactics CommandBar leaned into to achieve zero churn in a quarter.

Product Management

The power of product-led sales: Transforming B2B SaaS strategies

Explore the concept of Product-Led Sales, its benefits, and how it's reshaping business strategies in the SaaS sector. Discover the future of sales today.

Artificial Intelligence

Harnessing AI magic: The gift that keeps on giving

Explore how to improve your products and streamline operations to maximize your company's potential with AI tools.

Product Management

What is product adoption? How to understand, measure, and increase your product adoption rate

Unlock the potential of your B2B SaaS with insights on Product Adoption, strategies, tools, and metrics to boost user engagement and growth.

Startup Advice

Founders, it's time to get creative about fundraising

Venture investing is in decline, so where exactly are founders finding new sources of capital?

Product Management

Non-obvious PLG power-ups

Product-led doesn’t mean a human can’t be involved; it just means the journey starts with the product.